In order to update and edit the emails that are sent out to your customers, you will have to do so in the Notifications section in Symphony Manage.
- Navigate to Manage > Notifications > Email.
- You should then be able to see this page:
- In the top left corner you can select the email you need to edit:
- Once selected, the email edits can be made by selecting the specific area and using the editing tools on the right:
- Once done, click save. Its recommended to send yourself a test email to ensure the email looks as you'd like. If all is good, click publish. If not, redo what needs to be done and repeat these steps.